The only way to achieve opening of a new form is to write some JavaScript using JSBridge. I would assume already that you know how to add commands and OfflineHTML within Woodford.   Below is an example of creating a new Customer Asset form via a Command on the Work… Continue Reading Open and prepopulate fields onto a new form in Resco using JSBridge

I had a requirement for providing push notifications on the Field Service mobile application for Field Engineers when a Work Order is Scheduled to them.   Resco provide some Workflow Activities already in their solution. One being the ‘Send Chat Message’ Workflow. I am triggering this workflow on change of… Continue Reading Resco Chat Messages & Push Notifications for Field Service

I will demonstrate in this post how you can send a simple dynamic HTML email in Resco CRM.   In this example I want to send an email to the Customer when the Work Order Schedule Status Reason field is marked as ‘Planned’. Below is a screenshot on my full… Continue Reading Resco CRM – Sending a simple dynamic HTML Email