I had a requirement for providing push notifications on the Field Service mobile application for Field Engineers when a Work Order is Scheduled to them.   Resco provide some Workflow Activities already in their solution. One being the ‘Send Chat Message’ Workflow. I am triggering this workflow on change of… Continue Reading Resco Chat Messages & Push Notifications for Field Service

You may have found text pop ups when using and navigating the Resco Mobile App. But what if you need to edit the message of the Alert? Here’s how you do it!   Go to Localizations   Drop down the ‘Standard App UI’ and click on ‘Alerts’   When I… Continue Reading Edit System Alerts in Woodford

Here I will go into detail on how you can retrieve data from other entities without the need for code!   Load Reference Load Reference can only be used if there are Lookup’s on the form you wish to retrieve data from. In my example I want to retrieve the… Continue Reading How to fetch data from other Entities in Woodford (Without code)

This post will go into detail on the current state of Reporting for Field Service Mobile version 9.1. Below is just showing evidence of the version number of the app I was running. Mobile Reports One way of developing custom reports for Field Service is created Mobile Reports. These are… Continue Reading The state of Reporting for Field Service Mobile version 9.1

This article will go into how you can use the JSBridge for Resco to streamline and automate processes. This example will demonstrate how you can add Order Products to an Order just by scanning products within the CRM system. I will assume that you already know how to create custom… Continue Reading How to add an Order Product to an Order using the Barcode Scanner with Resco Mobile CRM

If you are using FieldOne Sky or Field Service Mobile, then there is a possibility that you might get this error:  

  When you sync the application it will try and retrieve the data from that entity but will eventually timeout after 2 minutes and the above error message… Continue Reading FieldOne Sky Mobile (Resco Mobile CRM) – Exception while syncing: ‘entity’