If you are using FieldOne Sky or Field Service Mobile, then there is a possibility that you might get this error:   License: Valid Customization NOT MODIFIED Exception while syncing: productpricelevel 2017-04-24T20:19:48.3360650+01:00: Exception Thread: Exception while fetching entity productpricelevel Inner: RescoSoapException: Server Error: Code.Value=s:Sender| Reason.Text=SQL timeout expired.| Detail.OrganizationServiceFault.ErrorCode=-2147204783| Detail.OrganizationServiceFault.Timestamp=2017-04-24T19:19:48.1907336Z| Detail.OrganizationServiceFault.ExceptionRetriable=false|… Continue Reading FieldOne Sky Mobile (Resco Mobile CRM) – Exception while syncing: ‘entity’